Once an order has been made, it will be accepted and confirmed either by e-mail post or fax, which will detail stock availability and the delivery expectation. Please provide as many contact numbers for delivery, as we cannot dispatch any items without your verbal confirmation. Deliveries are door to door will require a signature and assistance when the delivery is made.

 At DIRECTHOMEWARE.COM we offer FREE delivery to anywhere in mainland UK. Deliveries to Northern Ireland will be an additional charge of £80.00. For delivery to Isle of Man, Scottish Islands and Channel Islands, we can deliver to a port of your choice for onward shipping.

All items that require assembly will be done by the delivery team.

We make every effort to deliver your order within 28 days, usually much quicker where items are in stock. However delays to agreed delivery dates are occasionally inevitable and DIRECTHOMEWARE.COM will not be liable for any loss caused to you by late delivery arising from circumstances outside our control.

If any delivery will exceed 28 days from confirmation of order, notification will be sent to you. You may decide to cancel your order and if so this will be processed immediately. A full refund will be returned to you within 30 days of when the cancellation took place. However, DIRECTHOMEWARE.COM will not be obliged to offer any compensation for loss or disappointment incurred on any orders cancelled in this way.


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