Terms & Conditions

Conditions Of Sale

3) If you believe any of our products to be of unsatisfactory quality, you must report any damage or faults to the item(s) to sales@directhomeware.com within 7 days of delivery. Where any valid claim in respect of defective items is notified to us in this way, we will either replace the item(s) free of charge or provide a full refund within 30 days of your notification, but we will have no further liability to you. Damage reported after the initial 7-day period must be of a structural nature or a defect in manufacturing.

 4) All return items must be returned in their original condition and packaging. Any inadequacy in the packaging that leads to damage in transit may result in an additional charge being applied.

 5) All items shall remain the property of DIRECTHOMEWARE.COM until full and final payment is made. Upon full and final payment legal title of items shall pass to you.

 6) We try to ensure that all information and details on our website are accurate. However, any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other documentation or information issued by DIRECTHOMEWARE.COM shall be subject to correction without any liability on the part of DIRECTHOMEWARE.COM.

 7) We accept no responsibility for any loss suffered which may arise from reliance on the information or materials contained in this website or other external websites which may be linked to this website from time to time. Any link between this website and any other website is not to be construed in anyway that DIRECTHOMEWARE.COM endorse the proprietor persons or organisations featured on or the content of such other website.

8) The copyright and all other rights in this website are owned by DIRECTHOMEWARE.COM. Permission is granted for the downloading and temporary storage of one or more pages of this website for the sole purpose of viewing on a personal computer or monitor, but must not be used for any commercial purpose. Save as above the reproduction, re-transmission or permanent storage of the contents of this website are prohibited without the prior written consent of DIRECTHOMEWARE.COM.

 9) If you wish to create a link between this website and any other website you must obtain our prior written permission which we may withhold without giving reasons or make subject to any conditions we require at our absolute discretion.

 10) These terms are governed by the laws of England and Wales, and you agree to submit to the exclusive jurisdiction of the English courts.

 11) Any variation to these terms (including any special terms and conditions agreed between the parties) is inapplicable unless agreed in writing by the parties.

 12) Personal information will not be passed on to any third party for any reason unconnected with your purchase through DIRECTHOMEWARE.COM.

 None of these terms affect your statutory rights as a consumer.


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